The lights are great, exactly what I expected... However, I took them out of the box a few days after receiving them, plugged them in, and only about 1/3 of the string even lights up. I emailed customer service and never heard back. I liked my other products I got but because of this, sadly probably won't be ordering from this company again. :(
Thank you for sharing your initial experience with our products and apologize if they are not functioning properly.
If possible, would you be able to contact our customer service team to troubleshoot the items. We were unable to locate contact information for this order.
We may be reached by email firstname.lastname@example.org, phone1.877.256.8578 or chat Monday through Friday 8AM-5PM PST.