I love this mason jar light - except 4 of my 18 lights had broken hook rings. This was a huge bummer as I was planning to hang them. Other than that, I absolutely LOVE them, and got many positive comments on them!
We are sorry that your experience with your recent items was not pleasant one. This is the first time we have an issue like this regarding the RMJ-CL-WW.
We would like to resolve the issue quickly for you.
We hope to hear from you soon and may be reached by email, phone 1-877-256-8578 or chat, Monday through Friday 8AM-5PM PST.
Have a great day!
830 2ND AVENUE REDWOOD CITY,CA 94063
Fax 1.650.802.8883 Monday-Friday