Broken off jems
Stand came in with 3 of the jems broke off.
Merchant Response:We apologize about that defect. We have went ahead and created an order at no charge for replacement parts. I have sent 5 gems and wire to repair your cake stand. We apologize for this inconvenience.
This is a new product for us and we appreciate the feedback. Our cake stand will now come with replacement gem for instances like this.
If at any point a future order is received and there is an issue. Feel free to contact us directly through phone, email or chat to resolve the order issue.
Please allow us another opportunity in the future to serve you again at Paper Lantern Store.
ProsStand is a very nice cake stand
ConsStand came in with jems broke off. Jems are held on with very thin wire.